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Ref: #73788
SAP Service management (SAP SM)
Senior SAP Service Management (SM) Consultant – SAP S/4HANA Migration
Role Overview
Next Ventures are currently executing a search for an experienced Senior SAP Service Management (SM) Consultant to support a large-scale SAP S/4HANA transformation and migration program within a field services-driven business environment.
The ideal candidate will combine strong SAP Service Management expertise with hands-on experience in S/4 migration programs and deep understanding of service-centric operational processes. The consultant will play a key role in designing and implementing future-state service management processes, supporting migration execution, and ensuring successful business adoption.
This position requires close collaboration with Swedish-speaking business stakeholders; therefore, fluency in Swedish is mandatory.
Key Responsibilities
- Lead and support SAP Service Management (SM) process design and implementation within an SAP S/4HANA transformation program
- Work closely with business stakeholders to understand current operational models and define future-state service management processes
- Drive the transition from legacy project WBS and PM work order structures toward SAP Service Management capabilities
- Configure and support integration of:
- Service contracts
- Service orders
- Billing and pricing processes
- Resource and service execution workflows
- Participate in SAP S/4 migration activities, including:
- Historical data migration
- Open transaction migration
- Data validation and reconciliation
- Cutover preparation and execution
- Support migration build and execution activities across functional and technical workstreams
- Apply SAP Activate methodology throughout project delivery phases
- Facilitate workshops, fit-to-standard sessions, and business process alignment meetings
- Collaborate with cross-functional SAP teams including Finance, Logistics, EAM/PM, SD, and integration teams
- Support testing activities including SIT, UAT, defect management, and business validation
- Assist with business readiness, change management, and user adoption activities
- Provide guidance on industry best practices for field service operations and service lifecycle management
Required Skills & Experience
- Extensive experience working on SAP S/4HANA migration or transformation programs
- Strong hands-on expertise with SAP Service Management (SM)
- Proven experience integrating:
- Service contracts
- Service orders
- Billing
- Pricing
within SAP service processes
- Strong understanding of migration build and execution activities, including historical data and open item migration
- Experience applying SAP Activate methodology in SAP S/4 projects
- Experience working within field services organizations or service-oriented industries
- Ability to quickly understand operational business models and service execution processes
- Strong stakeholder management and workshop facilitation skills
- Experience working in complex, cross-functional transformation environments
- Fluent Swedish language skills are mandatory (spoken and written)
- Strong English communication skills
Preferred Experience
- Experience transitioning organizations from PM work orders/WBS-based execution to SAP Service Management processes
- Knowledge of SAP PM/EAM integration points
- Experience in utilities, engineering services, industrial services, or maintenance-focused organizations
- Exposure to testing, cutover, and hypercare activities
- Experience working in agile or hybrid SAP delivery models
Personal Attributes
- Strong communication and interpersonal skills
- Business-oriented mindset with the ability to bridge IT and operations
- Proactive and solution-focused approach
- Comfortable working in fast-paced transformation environments
- Strong analytical and coordination capabilities
Engagement Details
- Role: Senior SAP Service Management Consultant
- Project Type: SAP S/4HANA Transformation / Migration
- Language Requirement: Fluent Swedish
- Industry: Field Services / Service Operations
- Start: ASAP
- Duration: Long-term contract/project-based
More information is available on application
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